Use Case · Social
The DM that lands at nine in the evening.
Instagram and Facebook are now the first step in the booking journey. Sorino answers the DMs and comments in your venue's voice, before the guest messages somewhere else.
The problem
The DMs pile up, and you see them two days later.
Someone messages on Instagram asking if you've got a table on Saturday. It sits unread through service, gets seen two days later, and by then they've booked the place that replied in ten minutes.
Overnight · unread
- 20:41 "Table for 4 Saturday?"
- 21:15 "Are you dog friendly?"
- 22:03 "Do you do gluten free?"
- Cold Seen two days later
How Sorino.Ai handles it
Answered in minutes, booked in your voice.
Sorino watches every platform, answers booking and menu questions from your knowledge base in your venue's voice, and captures the real enquiries as bookings, while keeping the noise off your team's morning.
Instagram DM · replied 21:16
Answered in minutes · booking captured · your voice
Get started
Never let a DM go cold again.
See Sorino answer a DM on your own venue, or book a short call and we'll connect it to the accounts your guests already message.