Use Case · Voice & Chat
Private hire enquiries, answered before they book elsewhere.
Planners ring around several venues, and the first useful reply wins. Sorino answers straight away, captures the brief, checks the room, and hands a hot, qualified enquiry to your events team.
The problem
The party of thirty goes to whoever replies first.
A work Christmas do or a big birthday is hundreds of pounds in one booking. But the enquiry sits in the inbox for days because the person who handles it is also running the floor, and by then it's booked elsewhere.
This week · unanswered
- Inbox Christmas party, 30
- Inbox Private dining, 18
- Inbox Wedding reception
- Cold Booked another venue
How Sorino.Ai handles it
It captures the brief and holds the date.
Sorino answers in seconds, checks the private room, takes the numbers, date, company and contact, and explains the set-menu and minimum spend. It hands your events manager a qualified enquiry with the date held.
The transcript
A Christmas party for thirty, captured on the call.
- Sorino.AiGood afternoon, thanks for calling The Copper Table. How can I help?
- CallerHi, I'm looking into private hire for a work Christmas do. Do you take large groups?
- Sorino.AiWe do. We have a private dining room and can also do exclusive hire. How many people are you thinking, and do you have a date in mind?
- CallerAround thirty, on a Thursday in early December if possible.
- Sorino.AiLet me check the private room for early December Thursdays. One moment. The room seats up to thirty-five, and I have the first and second Thursday in December open. Would either of those work?
- CallerThe second Thursday would be ideal.
- Sorino.AiGreat. For a group of thirty we'd usually do a set festive menu, and there's a minimum spend on the room I can have the events manager confirm. Can I take your name, company and the best number?
- CallerIt's Priya Shah, from Halden Architects, oh seven seven double-oh, nine hundred, one seven eight.
- Sorino.AiThank you, Priya. So that's around thirty for a Christmas party, the second Thursday in December, in the private room. I'll have our events manager send a proposal with the festive menu and pricing today, and hold the date provisionally.
- CallerThat's perfect, thank you.
- Sorino.AiYou're welcome. We'll be in touch shortly. Thanks for calling.
Get started
Win the big bookings on speed.
Hear Sorino handle a private-hire enquiry on your own venue, or book a short call and we'll set it on your events line.