Use Case · Knowledge Base
Allergen answers, right every time.
The same menu and dietary questions, all day, on every channel. Sorino answers them from your own menu, in writing, the same way every time, aligned with FSA best practice.
The problem
One wrong allergen answer is one too many.
Is the lasagne gluten free? Can you do dairy free? The questions never stop, and the answer depends on who happens to pick up. A verbal chain under pressure is exactly where a dangerous mistake creeps in.
All day · same questions
- Asked "Is this gluten free?"
- Asked "Any nut-free puddings?"
- Asked "Do you cater vegan?"
- Risk Answer varies by who answers
How Sorino.Ai handles it
From your menu, the same every time.
Sorino answers from your own menu and allergen matrix, gives a clear written answer on phone, chat, email and social, and flags anything it can't be certain of to a person. Consistent, sourced, and safe.
Knowledge base · sourced answer
From your menu · written · FSA-aligned
Get started
Get every allergen answer right, every time.
See Sorino answer a menu question from your own knowledge base, or book a short call and we'll load it with your menu.